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Personal Data Collection Policy

Privacy Policy Statement (“PPS”)

In compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region, New Life Medicine Technology Company Ltd. and its affiliates (collectively referred to as “New Life Medicine Technology Company Ltd.”, “we”, “our” or “us”) are committed to protect privacy, confidentiality and the security of all the personal information we hold. We also ensure that all our employees uphold the same obligations.

Your Consent

The website (“Website”) is wholly owned and operated by New Life Medicine Technology Company Ltd. By using the Website, you consent to our collection and use of your Personal Data (as defined below). If we make any changes to this PPS and/or any procedure mentioned herein, we will announce the changes on the Website to keep you updated of what information we collect, how we use it and under what circumstances we may disclose it.

Collection of Personal Data and User Information

Whenever you visit the Website or make telephone calls to us, we may collect two types of information from you:

Personal Data

“Personal Data” means any personal identifying data which we may collect from you when you enquire service(s)/ products from us and/or the relevant content, or data from which is possible and practical to ascertain the identity of the individual.

The kind of Personal Data we may collect from you or the Personal Data you may opt to disclose to us include (but not limited to):


email address;

correspondence address;



telephone numbers;

credit card or bank account information; and date of birth.

User information

When you visit the Website, our service provider keeps a record of your visit. This includes your domain name, server address, IP address, the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/durations (Visitor Data). We may also obtain information about your general Internet usage to help us improve the Website by using “cookies” which are stored on the hard drive of your computer. Information gathered by using cookies may include the date and time of visits, the pages viewed, time spent at the Website, and the websites you visited immediately before and after the Website. The service provider only discloses to us aggregate information about the number of visitors.  We use Visitor Data only for preparing statistics, website enhancement and optimisation purposes. We do not use and have no intention to use the Visitor Data to personally identify anyone.

Purpose of Collecting your Personal Data

The purpose for which we may use your Personal Data depends on the type(s) of service(s) we are providing to you. We may use your Personal Data for the following purposes:

to communicate with you in response to your enquiries, comments and suggestions;

to comply or follow up with your requests for information or services, whether submitted by you online, over the phone, or through other methods;

to enable us to provide you with up-to-date information such as newsletters, research and invitations to join our activities or events (if applicable);

to process with and manage your orders;

to confirm your order arrangements, mailing or email correspondence and activity engagements;

to proceed with or manage your membership application, newsletter subscription or purchase of products;

to confirm your attendance to our events and talks (if applicable);

to inform you or communicate with you regarding our latest updates;

for analytical purposes in order to improve our system and the quality of the relevant services/products; other purposes which are in line with New Life Medicine Technology Company Ltd rules and regulations.

Protection of Personal Data

New Life Medicine Technology Company Ltd strives to preserve the confidentiality and safety of the Personal Data we have collected, used and stored in our system. We also carefully manage the transfer and disclosure of any Personal Data. All Personal Data are collected impartially and in compliance of the applicable law. The Personal Data will only be used within the scope of our businesses and/or for other lawful purposes. We always maintain reasonable and sufficient policies and procedures to procure that the Personal Data are secured and are not available for review, process, deletion or other usage without due authorization.

Right to Access and Correct Personal Data

You may at any time request access to and update your Personal Data collected and/or retained by us. Any request to access to or update the Personal Data shall be in writing addressing to New Life Medicine Technology Company Ltd. You may also choose to stop receiving or hearing from us regarding our service or Website updates via one of the following methods:

By phone: +852 3689 1622

By email:

To unsubscribe from emails: click the “unsubscribe” button in any of our Newsletters

By Post: Unit 510C, 5/F, Biotech Centre 1, Hong Kong Science Park, Pak Shek Kok, N.T. Hong Kong

Registration and Credit Card Information

Whenever you register at this Website, your Personal Data will be encrypted. Your credit card details will only be sent to third parties (like banks, our specified employee, authorized agent and processor) if necessary. Without any authorization or other lawful purpose, New Life Medicine Technology Company Ltd will not disclose any credit card information to any other third parties.

Links to Other Websites

This Website contains hyperlinks to other websites (“third–party websites”). This PPS does not apply to the third-party websites. We are not responsible for any data collected by the third-party websites. The hyperlinks to the third-party websites are provided on the Website solely for easy reference.

Updates of the PPS

Any updates of the PPS will be published on the Website. You should check this PPS regularly to make sure you understand our latest policy. If you continue to use the Website and/or any relevant platforms, it indicates your acceptance to it and that you give full consent to the relevant changes.

Retention of Personal Data

The Personal Data provided by you are retained for as long as the purposes for which such data were collected continue and not in violation of any applicable law. Once it is not necessary to use the Personal Data to fulfil such purposes, they are then destroyed within a reasonable time unless their retention is required to satisfy legal, regulatory or accounting requirements or to protect the New Life Medicine Technology Company Ltd.’s interests.

IMPORTANT:  By visiting our website, you agree that you have read this Privacy Policy Statement and accept our privacy policies as set out above. If there is any inconsistency between the English and Chinese version of this PPS, the English version shall prevail.

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